A results-driven HR & Admin Manager with over 3 years of experience in effectively managing human resources and administrative functions within dynamic business environments. Adept at aligning HR strategies with business goals, fostering a positive work culture, and ensuring compliance with organizational policies and legal requirements. Demonstrated expertise in recruitment, employee relations, performance management, and talent development. Possesses strong organizational and leadership skills, with a proven ability to streamline processes, enhance operational efficiency, and drive employee engagement. Dedicated to supporting company growth through strategic HR initiatives and effective administrative oversight.
Develop and Implement HR Strategies: Design and execute HR strategies and initiatives that align with and support the overall business objectives.
Facilitate Employee Relations: Act as a liaison between management and employees, addressing demands, grievances, and other issues to maintain a harmonious workplace.
Recruitment and Selection Management: Lead the recruitment process, ensuring the acquisition of top talent that meets the organization’s needs.
Support Business Growth: Drive current and future business success by developing, engaging, motivating, and retaining human capital.
HR Systems and Procedures Oversight: Develop, implement, and monitor comprehensive HR strategies, systems, and procedures across the organization to optimize efficiency.
Cultivate Positive Work Environment: Foster and nurture a positive, productive, and inclusive work environment that encourages high performance and employee satisfaction.
Performance Management: Oversee and manage a performance appraisal system that promotes excellence and drives employee growth and productivity.
Compensation and Benefits Management: Administer and maintain the organization’s pay plan and benefits program, ensuring competitiveness and compliance.
Training and Development: Assess organizational training needs, design and implement targeted training programs, and monitor their effectiveness.
HR Metrics and Reporting: Provide management with decision-making support through comprehensive HR metrics and analytics.
Legal Compliance: Ensure that all HR practices comply with legal standards and regulations, minimizing risk to the organization.
Budget Planning and Management: Plan and manage budgets for headcount and compensation, aligning financial resources with business goals.
Job Description Development: Craft precise job descriptions to ensure the attraction of qualified candidates who meet the organization’s specific needs.
Collaboration with Accounts Department: Work closely with the Accounts Department to manage employee-related financial matters.
Documentation and Certification: Draft, issue, and manage employment certificates, no objection certificates, and other official documents as requested by employees.
Client Meetings: Engage with clients to understand their needs and ensure that HR and administrative services meet their expectations.
IT Problem-Solving: Address and resolve IT-related issues, ensuring smooth operations and minimizing disruptions within the HR and administrative functions.
Schedule and Facilitate Meetings: Plan and lead meetings to ensure clear communication and alignment on objectives.
Conduct Performance Reviews: Oversee employee performance evaluations to maintain high standards and support professional growth.
Participate in Recruitment and Termination Processes: Engage in the hiring and dismissal of employees, ensuring fair and effective processes.
Cultivate Strong Client Relationships: Build and maintain positive relationships with clients to enhance customer satisfaction and loyalty.
Resolve Workplace Issues: Identify and address internal challenges to foster a collaborative and productive work environment.
Manage Email and Telephone Correspondence: Handle communication channels to ensure timely and professional responses.
Monitor Spending Patterns and Budget: Track financial activities and manage the budget to align with organizational goals.
Confident, Proactive, and Willing to Take on Challenges: Display confidence and initiative in addressing workplace challenges and driving success.